Interviews with prominent business leaders. This is Practical Matters.

Practical Matters: Art Agrawal, Founder and CEO of Your Mechanic

Posted August 12, 2013 by Jenn Youn in Running a Business 101
Art Agrawal talks transparency and company values in this edition of Practical Matters.

We're starting off this week with talking to the 2012 TechCrunch Disrupt SF winner, Art Agrawal, the Founder and CEO of Your Mechanic. Your Mechanic is the Uber of Car Maintenance. Having suffered his own share of road side breakdowns and mechanic shop experiences, Art is determined to disrupt the industry with a self-service approach to solving your car troubles with a mobile app.

Check out more of our interviews with startup founders and CEOs like Jessica Banks of RockPaperRobot and Gillian Morris of Hitlist.

What motivated you to start your company?

Art Agrawal: I started this to solve my own pain point. As someone who didn't know anything about cars, going to a repair shop was always a very painful experience.

How did you put together your company's core values?

AA: A lot of reflection on why we started the company, our beliefs, and who we really want to be. It's still an ongoing process. We were frustrated with the lack of transparency in the auto repair industry (one of the reasons why we started the business) - transparency is a core value - every time we have a discussion around user /employee experience, how much to share, how we present things, we look back and say - hey we started this to bring transparency, and the decision becomes simple.

How much emphasis do you place in having transparency in your startup?

AA: One of our core values is transparency with car owners, mechanics, and employees. It breeds trust and filters out the less dedicated people especially when the going gets tough. This good ones work hard and make it happen.

What's the best piece of advice you were given when you were first starting?

AA: Test your assumptions. Entrepreneurs can be too passionate about their ideas and not run enough tests very early on which can lead them astray.

Describe yourself in one word.

AA: Persistent.

You can follow Your Mechanic on Twitter @yourmechanic.

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This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, legal or tax advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal or tax advisor.