Member since

2017

Company 7cb1a6021bfcc68a2132f4642476a08368a65a474ef29a86c7ea11e0054fee57

Company Size

20 Employees

Industry 92536c2af845d8fd4faf3086cba3190caad43b85bac812bc6c7d6b5f7c6a0d2c

Industry

Tech

Location 032b51ee4ef5b5923d84c497aac308e14a3a02769199885ce71c9234bcd8d873

Location

Washington, D.C.

If you’re in a new location and aren’t sure how to get to your next destination quickly, TransitScreen has a solution for that.

TransitScreen, a tech service company based in Washington, D.C., pools real-time transit information, and puts it on a central screen based on address or location. Their customer base is varied: from building offices and lobbies to hospitals and other public locations.

The company has grown from five part-time employees to 20 full-time employees in the past few years. And with a growing team, came new needs.

Everything on Justworks is more clear and transparent.

Julie giffin transitscreen case study

Julie Giffin

Head of Customer Success

Ready for a Change

Before signing up for Justworks, some TransitScreen employees didn’t have any health insurance, or they were getting insurance through their spouse’s plan. But as TransitScreen continued to grow, it needed more comprehensive health insurance options paired along with an all-in-one solution for payroll and HR needs. TransitScreen briefly used another competitor, but it wasn’t working out. Then, they turned to Justworks.

Exceptional Benefits

TransitScreen signed onto Justworks to help them with access to health insurance, payroll processing, and HR assistance. “Payroll is much more simple,” said Julie Giffin, Head of Customer Success at TransitScreen. “Everything on Justworks is more clear and transparent.”

She also appreciates the benefits suite that came along with it, such as sports club discounts, commuter benefits, and access to One Medical. “The benefits options are good and we’ve appreciated having all these benefits add-ons,” said Julie. “It’s one less thing we have to worry about on our end.”

Biggest Justworks Wins

Easy onboarding

Great health insurance

Seamless payroll

Easy Onboarding + Payroll

Gaining access to health insurance and ancillary benefits were one of many upsides for the team. Employee onboarding and payroll processing also became much more simple.

“This was a seamless process and nobody complained about setting up Justworks,” said Julie. “It’s really easy to onboard new employees. Doing all the I-9 info is quick. And once employees sign in, you don’t have to walk them through step-by-step. You can enter your payroll information and it alerts you if you’re missing anything.”

Responsive Customer Support

Justworks’ level of support also stood out above the rest. “The support is great, and we love the chat function,” said Julie. “If someone needs help using their account, you can just go onto the Justworks site and chat someone on the support team for a quick response, rather than spending your time on the phone waiting on hold!”

The Result

Now the growing TransitScreen team has access to high-quality health insurance and other desirable perks. Best of all, they now have more time on their hands to focus on running the business, instead of worrying about health insurance and payroll.

Emblems 0a4263db7564eac62997bf4e71385646ac90e878ee749047c1aba4abb7bb6c9a