Justworks does not gather credit card information, medical information, or passport information (except to the extent an employee puts such information on their I-9). We do, however, collect bank account information and enrollment/census related information (e.g., name, address, SSN, and DOB). Employee census data is sent via a secure electronic data interchange (EDI) to our third-party underwriter for health insurance purposes. The underwriter feeds the information into a database and underwriting model, which returns a risk score based on the entire group.
No, Justworks services are accessed via secure login by our customers and their employees and contractors via Justworks’ platform — no API required. However, you do have the option to integrate your accounts with Xero, Quickbooks, and Quickbooks Online.
Justworks uses Amazon Web Services (AWS) for services related to server hosting, physical and environmental protection, network management, and disk storage supporting the Justworks application. All of Justworks' data is hosted by AWS in the U.S. It uses its EC2, RDS and CloudWatch services, among others. Physical security and environmental controls ensure that access to hosted data is restricted to appropriate personnel. Justworks processes Personally Identifying Information (PII) in the U.S., and our Customer Service Agreement (CSA) only allows for covered employees who work and reside in the U.S. Justworks also has IT general computer controls around applications, systems, and security services provided to Justworks.